Company structure
Connect your company foundation, operating preparation, and financial assumptions before adding major expenses.
NEMT consulting · RN-led guidanceHealthcare transportation consulting.
Based in Columbia, South Carolina · Coaching and consulting for founders nationwide
Healthcare transportation consulting.
Build the company first.
Build a non-emergency medical transportation (NEMT) company with a clear model, positioning, pricing, and structure before you commit to the vehicle.
I help healthcare professionals, administrators, and agency owners build premium self-pay and private-pay companies. My consulting approach centers on self-pay as your primary payer source and a system you are ready to follow.
12 weeks of private consulting · Support through month 18 · Payment options available
Non-refundable. Your signed service agreement controls. Review refund terms.
Not ready to enroll? Get my free Before the Vehicle guide
What we build togetherMore than an idea.
More than an idea.
A company with a plan.
Premium positioning
Define who you serve and shape a self-pay offer around the experience those clients value.
Systems that support delivery
Bring your website, CRM, client journey, and implementation priorities into one coordinated plan.
Coach Willena McGee, RN-BSNHealthcare experience.
AAA-Accredited Training Provider
Accreditation TP24831
Healthcare experience.
Lived lessons.
I learned why the order matters through the loss of my own transportation company. Today, I coach and consult with founders who want to understand the decisions behind what they build.
AAA-Accredited Training ProviderAccreditation TP24831
Work with Coach Willena McGee, RN-BSNChoose your support.
Choose your support.
Build with direction.
Choose The NEMT Solution for private consulting and implementation: a complete website for bookings and payments, connected client follow-up, and marketing support through a longer partnership. Build It Right offers a more focused 12-week coaching path, with a starter website and appointment and invoice tools.
You participate, make the decisions, and do the work. I bring the framework, experienced guidance, and the support included in your program.
Consulting + implementation partnership
The NEMT Solution
For founders who want a longer partnership to build a professional company, connect the tools that support client bookings, and put a marketing plan into action.
12 weeks of private consulting + support through month 18
$15,000 current program investment
Includes the initial Build It Right Intensive phase. Your client management system (CRM) is included for six months, then $97/month beginning month seven.
Non-refundable. Your signed service agreement controls. Review refund terms.
What we build together
- Know who will pay, what to offer, and what to charge.Build a clear company plan, identify your private-pay clients, shape your services, and create a professional brand that reflects your value.
- A complete website built to turn visitors into bookings.Your services, packages, scheduling, and payments—all connected so clients can choose what they need, book, and pay directly from your website. A sales call becomes your choice.
- Keep client inquiries and follow-up organized.Bring your client information, appointments, and follow-up into one connected system so you know who needs your attention.
- Reach potential clients with a clear marketing plan.Use LinkedIn outreach, a 90-day Reels strategy, and continued consulting and implementation support to put your company in front of the people you want to serve.
Hear directly from clients and students
Hear what changed when they built with guidance.
From Charleston, South Carolina, to Houston, Texas: hear directly from founders I have supported.
NEMT Coaching · Charleston, South Carolina
Prime Core Care
47 seconds · English captions and transcript available
“I feel a lot more confident and organized because I’m not guessing anymore.”
Hear how the lessons helped the founder of Prime Core Care think through his niche, target client, service packages, and company plan before spending on a vehicle.
Read Prime Core Care’s video transcript
Hello, I'm Brandon, one of Coach McGee's students in the
Build It the Right Way program.
Is I really appreciate being in the class because it helped me slow down
and really think through my business before I started doing anything
like spending money on vehicles.
The lessons helped me understand my niche, my target client, my
service packages, and how to build a more professional business plan.
I feel a lot more confident and organized because I'm not guessing anymore.
Um, I would recommend this class to anyone who's looking to start an
NEMT business in the future because Coach McGee definitely will give
you that structure and that guidance and help you get the understanding
on what it really takes to succeed.
So thank you to Coach McGee and hope to see you on the other side.
Thank you.
NEMT Coaching / Consulting · Houston, Texas
ElevenO3 CareLink Solutions
1 minute 11 seconds · English captions and transcript available
“Coach Willena’s program is where we would start again.”
Hear the founders describe the industry guidance, documents, checklists, and individual support that helped them prepare their company.
Read ElevenO3 CareLink Solutions’s video transcript
If you want to build your NEMT company, this is what you should do.
We're Frank and Cherranda, co-founders of ElevenO3 CareLink Solutions, a
private-pay medical transportation company here in Houston, Texas.
Starting any business is hard.
Starting one in NEMT is another level entirely.
The industry moves fast, the paperwork is dense, and most of it,
nobody hands you a map for, which Willena McGee made the difference.
Here are the three places we would have stayed stuck without her.
First, understanding the industry.
NEMT isn't static.
The regulations and best practices shift constantly.
Willena kept us current on what was actually changing,
not just what we assumed.
Second, the paperwork.
Compliance documents, qualification files, the forms that can quietly
stall a launch for months.
She gave us detailed checklists and walked us through the process
one-on-one so nothing slipped through.
Third, knowing what resources even existed.
She connected us to the events and to other providers going
through the same journey.
If you're building in this space, you don't have to figure it out alone.
Coach Willena's program is where we would start again.
Build the company before you buy the van.
Build with experienced direction.
Choose The NEMT Solution for 12 weeks of private consulting, a complete booking and payment website, connected client systems, marketing implementation, and support through month 18. You participate and make the decisions; I bring the framework and the support included in your partnership.
Enroll in The NEMT Solution — $15,000Get my free Before the Vehicle Google Doc
Non-refundable. Your signed service agreement controls. Review refund terms.